Payment We accept payments via Paypal only. Even if you don’t have a Paypal account, you can still pay with your Credit Card through Paypal.
If you pay by paypal E-check, please allow 3-7 days and we will ship it when we receive payment.
Refunds and Exchanges If you wish to cancel your order, please provide us with notice in writing by email ([email protected]) within 7 days of purchase. All cancelled products must be returned to us unused and in the same conditions they were received within 7 days of your notification to cancel, upon receipt of which we will issue the refund. All refunds will be issued by the same method that the original payment was taken and within 7 working days of receipt of the goods. This right does not apply to earrings for hygiene reasons, any of the decorative objects or any product that has been custom made and personalised.
Ship your item back to us
Via Fratelli Bronzetti 4,
38068 Rovereto, (TN)
Images All images, text and design on this website are owned by Ortiz-Gadler. All brand names, product names and titles used are trade names of Ortiz-Gadler. The site may not be reproduced in any way without permission.
Site Security Our site is fully secure and your card details are kept safe at all times.
Privacy We make every effort to keet private information safe and will not ask for personal details that are not required as part of your transaction. Any personal data collected by us online will be safely and securely stored and not shared with any third party.
Your satisfaction is very important for us! Please feel free to contact us if you have any inquiries about our products, service and orders.